Dr. Ian Oppermann is co-founder of ServiceGen, a firm that helps global governments achieve digital transformation. He is an Industry Professor at the University of Technology, Sydney, and is considered an expert on the digital economy. Prior to co-founding ServiceGen, Oppermann was Chief Data Scientist for the New South Wales government working within the Department of Customer Service. He also headed the NSW government’s AI Review Committee and Smart Places Advisory Council and is considered a thought leader in the area of the digital economy. Ian is a regular speaker on the topics of big data, broadband-enabled services and the impact of technology on society.