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  • Themes
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    The Customer Experience
    The Customer Experience
    The customer experience has emerged as a pivotal driver of business growth, with each customer interaction shaping brand perception and loyalty.
    • The Customer Experience
    • Government & Public Sector
    • Privacy & Cybersecurity
    • Money & Financial Services
    • Technology & the Metaverse
    • Work & the Workforce
    • Energy & Sustainability
    • Cities & Urbanization
  • Insights
    Insights
    Not so private banking
    Not so private banking
    The Economist’s Swarup Gupta on cash, privacy and data in a digital future
    • Content Types
      • Video
      • Interview
      • Podcast
      • Opinion
      • Research
      • Article
    • By Region
      • Africa
      • Europe
      • Asia
      • North America
      • Australia
      • South America
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headshot of Jonathan Reichental
Jonathan
Reichental
https://www.linkedin.com/in/reichental/

Jonathan Reichental is a professor, bestselling author and smart cities expert.

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