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    The Customer Experience
    The Customer Experience
    The customer experience has emerged as a pivotal driver of business growth, with each customer interaction shaping brand perception and loyalty.
    • The Customer Experience
    • Government & Public Sector
    • Privacy & Cybersecurity
    • Money & Financial Services
    • Technology & the Metaverse
    • Work & the Workforce
    • Energy & Sustainability
    • Cities & Urbanization
  • Insights
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    Not so private banking
    Not so private banking
    The Economist’s Swarup Gupta on cash, privacy and data in a digital future
    • Content Types
      • Video
      • Interview
      • Podcast
      • Opinion
      • Research
      • Article
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      • Africa
      • Europe
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headshot of William Martin Racine
William
Martin
https://www.linkedin.com/in/williamsmartin/

William Martin is the CIO of the city of Racine, Wisconsin.

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