Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape CX
Global execs say CX is crucial to success but most still struggle to optimize its performance Global execs say CX is crucial to success but most still struggle to optimize its performance
Samsung Chief Design Officer Mauro Porcini: Human-centric design ignites user experiences Samsung Chief Design Officer Mauro Porcini: Human-centric design ignites user experiences
Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya
Former Procter & Gamble global CMO Jim Stengel: A hyperfocus on customers builds trust in tough times Former Procter & Gamble global CMO Jim Stengel: A hyperfocus on customers builds trust in tough times
