No Audio There is no audio in this video. ⏸ The Customer Experience No Audio There is no audio in this video. ⏸ First take by Joe Kornik We think you’ll love this! Hyper-personalization supercharges CX Michael Vigario ACT Group Heather Hall Protiviti ACT Group CFO on how a partnership between finance and sales can help shape go-to-market strategies Interview Watch the interview Protiviti-Oxford survey: CX crucial to success but most executives struggle to optimize performance Story Read the executive summary Carol Phillips Hutchinson Microsoft Greg Hunter Protiviti Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape the customer experience Video Watch the interview with Carol Phillips Hutchinson What’s next for work with Microsoft’s Corporate Vice President of Modern Work, Jared Spataro A hyperfocus on customers: Former Procter & Gamble global marketing officer on building trust Interview Protiviti's Jen Friese interviews Jim Stengel Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya Video Watch the video Samsung Chief Design Officer Mauro Porcini: Human-centricity ignites innovation and purpose Watch the interview
ACT Group CFO on how a partnership between finance and sales can help shape go-to-market strategies Interview Watch the interview
Protiviti-Oxford survey: CX crucial to success but most executives struggle to optimize performance Story Read the executive summary
Microsoft GM of Global Advertising: AI-driven personalization will fundamentally reshape the customer experience Video Watch the interview with Carol Phillips Hutchinson
A hyperfocus on customers: Former Procter & Gamble global marketing officer on building trust Interview Protiviti's Jen Friese interviews Jim Stengel
Global market trends and consumer expectations with The Economist’s Barsali Bhattacharyya Video Watch the video